Shipping policy

Last updated: November 10, 2026

Where we deliver

We sell and deliver to Australia only.

Shipping charges

Standard shipping within Australia is free, with no minimum order value.

Processing and delivery estimates

Processing normally takes 1–2 business days. Transit after dispatch is estimated at 2–5 business days. Estimated total delivery is therefore 3–7 business days. These estimates may be affected by public holidays, carrier delays, location and circumstances outside our control; they are not guaranteed arrival dates.

Changes, cancellations and dispatch problems

If you need to change or cancel an order, contact us promptly with your order number. We will check whether the request can be accommodated before dispatch. If we cannot dispatch your order as expected, we will contact you about the delay and the available next steps, including cancellation and a refund where appropriate.

Questions about an order

Contact us with your order number if you need help checking delivery progress or if an order arrives damaged, incomplete or incorrect.

Email support@gymzelo.com or call +1 (770) 989-0808.